Policy
To ensure a relaxing experience for our guests, please no cell phone use during your facial treatment.
For safety reasons, no children/ no pets are allowed.
We are not responsible for lost or stolen articles while visiting the Phenix Suites property and suggest you leave all valuables at home.
1
Appointments
*Must be 18 years or older to schedule your appointment.
*Appointments may be scheduled in person or online and a non-refundable deposit amount will be collected to secure your selected appointment date & time. Your deposit will be applied towards your facial treatment cost.
*Kindly arrive to your appointment 5 Minutes prior (only) to allow time to complete your intake and consent forms & update pertinent information.
*Arrive in comfortable clothing and ideally with no makeup on.
2
Payment Option
We accept Cash and all major Credit Cards.
*Prices are subject to change without notice.
3
Cancellation Policy
As a courtesy, we provide appointment reminders for clients and require notice when cancelling OR rescheduling your appointment.
Cancellations with less than a 48 HOUR notice, Same Day Cancellations OR any NO SHOWS forfeit their deposit. NO EXCEPTIONS!
Please, make sure you understand our policy prior to booking.
4
Day of Service
*Kindly arrive 5 Minutes prior to your scheduled time to update & complete forms.
*Do not arrive sick or with any contagious illnesses or infections as we reserve the right to refuse service. In such cases, kindly call or text us directly at #562-760-2992 to move your appointment day and time. You will not get a refund on your deposit with a 24 hour illness notification to cancel but you will be given the opportunity to reschedule.